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SMS Marketing For The eCommerce Industry
SMS gets seen. Unlike emails, texts have a 98% open rate, meaning more shoppers see your offers, reminders, and updates—fast. - Recover lost sales - Increase repeat purchases - Keep customers informed
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Trusted by Australian companies
Why SMS marketing is effective in eCommerce?
With open rates as high as 98% and 90% of messages read within three minutes, SMS ensures your promotions and updates are promptly seen, leading to higher engagement. This immediacy is ideal for time-sensitive offers, flash sales, and personalized notifications, fostering a direct line of communication that enhances customer relationships and boosts conversion rates. Moreover, SMS marketing is 30% more cost-effective than traditional direct mail campaigns, providing a substantial return on investment. Its affordability allows businesses to reach a wide audience without significant expenses.
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How successful is SMS marketing in eCommerce?
98%Open Rate
SMS marketing allows you to reach your customers directly on their mobile devices, with open rates soaring up to 98%. This immediacy is perfect for time-sensitive promotions, flash sales, and personalized updates, ensuring your messages are seen promptly.
29%Conversion Rate
Text message campaigns often achieve conversion rates averaging 29%, outperforming traditional email marketing. This high effectiveness, combined with the low cost of SMS, offers a substantial return on investment, making it a smart choice for e-commerce businesses.
Why should eCommerce businesses use SMS marketing?
Unlike email or social media, SMS creates a direct and personal connection, making customers more likely to engage and take action. It's also highly cost-effective, with a low cost per message and high conversion rates — SMS campaigns often convert at around 29%, outperforming other digital channels. For eCommerce businesses, this means more sales, better customer retention, and a stronger return on investment.
Common challenges faced by the eCommerce industry
Cart abandonment: Around 70% of online shopping carts are abandoned before checkout, often due to unexpected costs, complex checkout processes, or lack of payment options. Customer retention: With so many choices available, it’s difficult to build long-term customer loyalty and keep customers coming back. Order fulfilment and shipping delays: Customers expect fast and reliable delivery; delays can lead to poor reviews and lost trust. Personalisation: Customers expect tailored experiences, but collecting and using customer data effectively can be complex.
What can eCommerce businesses use SMS marketing for?
Abandoned cart reminders
Order confirmations & shipping updates
Flash sales & promotions
Loyalty program updates
Product launch announcements
Best Practices for SMS Success
Get Consent
Always ensure customers have opted in to receive your messages.
Be Clear
Keep your messages brief and to the point, respecting the 160-character limit.
Mind Your Timing
Send messages at times when your audience is most likely to respond.
SMS Made Simple
Tired of Complicated SMS Platforms?
E-commerce moves fast—your SMS marketing should too. Many platforms are clunky, hard to use, and built for developers, not store owners. TopSMS is different.
- No confusing dashboards or steep learning curves
- No contracts, setup fees, or hidden costs
- Just a simple, powerful tool to send SMS campaigns in seconds
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2 Years
Growing under the noses of the largest providers.
23 Million
SMS sent.And growing daily!
230 Companies
From sole traders to multi-million dollar companies.
Simple, Reliable, and Cost-Effective
E-commerce brands need a fast, reliable, and easy-to-use SMS platform. - Set up in minutes – No complex integrations, just sign up and start sending.
- Reach customers instantly – Direct carrier connections ensure fast, reliable delivery.
- Pay as you go – No lock-in contracts, just transparent pricing that works for you.
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Best In Class Platform
Built for e-commerce, our SMS platform is fast, reliable, and easy to use—helping you drive sales with minimal effort.
Seriously Connected
Direct carrier connections mean your messages reach customers instantly, ensuring promotions, order updates, and reminders never get lost.
Exceptional Support
E-commerce moves fast. Our local team is always available to help you optimise campaigns and keep your SMS marketing running smoothly.
Works With Every Website. No Installation Needed.
Use with any website. Just upload your customer list and go.
WooCOmmerce Ready
TopSMS seamlessly integrates with popular eCommerce platforms, allowing online stores to automate SMS notifications directly from their shop management system. Key Features: Order Notifications: Automatically send SMS updates for order confirmations and shipping updates to customer lists. Balance Management: Simple top-up system with automated low-balance alerts. Full Shop Management Control: Manage automation triggers without leaving your system.
SMS in Under 60 Seconds
Register with Google
Sign up instantly using your browser—no downloads, no hassle.
Upload Your List
Add your customer contacts in seconds after filling in a few account details.
Send an SMS Campaign
That’s it! Our intuitive platform makes sending messages quick and easy.
Boost your business with cost-effective SMS marketing!
Get started with Top SMS for free. No credit card required. Just add your business details and start testing!
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Testimonials
Digital Delights Online Store
I can't imagine running my marketing campaigns without TopSMS. It has provided a cost-effective solution to reach a wider audience, and the response rates have been outstanding. Thank you for helping me achieve my goals!
Fashion Forward Boutique
Using TopSMS has been a game-changer for my business! It's incredibly user-friendly, efficient, and has helped me reach my customers instantly. I highly recommend it!
GadgetGo Store
TopSMS is a lifesaver! It's simple to set up, and the automated features have saved me countless hours. It's an excellent tool for staying connected with my customers and has boosted my overall productivity. Highly recommended!
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